Privacy & Data Protection
Emergency information with user control
MYQER™ is designed to give users control over their emergency information with limited access, clear purpose, and privacy focused handling.
How your data works
- Your account information is stored so you can manage and update your emergency profile
- Offline QR codes contain only the emergency details you choose to include
- Online QR codes link to your live emergency profile when scanned
- We do not sell your data and do not share it for advertising or resale
Your rights
View Your Data
You can view your information at any time through your account dashboard
Update Your Details
You can update your information whenever it changes
Delete Your Account
You can request deletion of your account and data
Copy Your Information
You can view and copy your information at any time
Privacy controls
- Only the information needed in an emergency is shown
- Emergency access views are read only
- Users decide what information is included
- Offline access is limited to essential information
Security
Designed for clarity and control
- All data is transmitted over secure HTTPS connections
- Account access is protected by authentication
- Database level controls restrict access to authorised data
- Printed or shared QR codes should be treated as visible emergency information
How we use data
MYQER uses personal information only to operate the service, including account management, emergency access, support, and platform security.
- To create and maintain your account
- To display emergency information when your QR code is accessed
- To provide user support and manage account requests
- To maintain platform reliability, security, and service improvement
Data protection approach
MYQER is designed in line with UK data protection principles, including data minimisation, transparency, and user control.
Regional notices
MYQER follows consistent privacy principles across users and regions. Depending on where you live, additional legal rights may apply.
UK and EU
If you are in the UK or EU, you may have rights to access, correct, delete, restrict, or object to certain uses of your data, and to request a copy of the personal information we hold about you.
United States
MYQER is not a HIPAA covered entity. However, we apply privacy and security controls appropriate to the service and respect applicable US privacy laws where relevant.
Other regions
We apply consistent privacy standards globally and review local legal requirements where they apply.
International data transfers
Where data transfers are necessary to operate the service, we use appropriate safeguards and restrict access to essential service providers only.
Children and families
MYQER can be used by parents and guardians on behalf of children. We expect child related profiles to be created and managed by an appropriate adult or authorised account holder.
Data retention
We keep account data only for as long as it is needed to provide the service, meet legal obligations, resolve disputes, and maintain platform security. When accounts are deleted, associated data is removed or anonymised in line with operational and legal requirements.
Questions, rights requests, or complaints
MYQER™ is the data controller for account information and is registered with the UK Information Commissioner’s Office.
If you want to access, correct, delete, or ask questions about your data, you can contact us directly.
We aim to respond to valid privacy requests within 30 days where applicable under law.
hello@myqer.com