Simple, fair terms

Terms of Service

Simple, fair terms for using MYQER™.

Last updated: September 2025

Welcome to MYQER™

These terms explain how you may use MYQER™ and what you can expect from the service.

By creating an account, accessing the platform, or using MYQER™, you agree to these terms.

If you do not agree, please do not use the service.

Using MYQER™

What you can do
  • Create and manage your emergency profile
  • Generate, save, print, and display your QR codes
  • Update your information when it changes
  • Use the service for yourself, your child, or someone you are authorised to manage
What you cannot do
  • Use MYQER™ for unlawful, harmful, or misleading purposes
  • Submit false, misleading, or deliberately inaccurate emergency information
  • Attempt to access or interfere with other users’ data or accounts
  • Copy, exploit, disrupt, or misuse the service or its underlying technology

Your responsibilities

Important: You are responsible for making sure the information you provide is accurate, current, and appropriate for emergency use.

Emergency use

MYQER™ is designed to help make emergency information easier to access. It does not guarantee any specific outcome, response time, or medical result.

QR codes may be scanned by other people in an emergency, so users should only include information they are comfortable making available for that purpose.

Medical disclaimer

Not medical advice. MYQER™ is an information access tool. It is not a medical device, diagnosis tool, or treatment service.

The service is intended to support access to user provided emergency information. It does not replace professional medical judgement, emergency services, or clinical care.

In a medical emergency, contact the appropriate emergency services immediately.

Service availability

We work to keep MYQER™ available, secure, and reliable. However, the service may occasionally be unavailable due to maintenance, updates, connectivity issues, or factors outside our control.

Users should consider MYQER™ part of their emergency planning and not their only source of important information.

Liability

Changes and account termination

Governing law: These terms are governed by the laws of England and Wales unless another mandatory local law applies.

If you have questions about these terms, please contact us.

hello@myqer.com
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