Terms of Service
Simple, fair terms for using MYQER™.
Last updated: September 2025
Welcome to MYQER™
These terms explain how you may use MYQER™ and what you can expect from the service.
By creating an account, accessing the platform, or using MYQER™, you agree to these terms.
If you do not agree, please do not use the service.
Using MYQER™
- Create and manage your emergency profile
- Generate, save, print, and display your QR codes
- Update your information when it changes
- Use the service for yourself, your child, or someone you are authorised to manage
- Use MYQER™ for unlawful, harmful, or misleading purposes
- Submit false, misleading, or deliberately inaccurate emergency information
- Attempt to access or interfere with other users’ data or accounts
- Copy, exploit, disrupt, or misuse the service or its underlying technology
Your responsibilities
Important: You are responsible for making sure the information you provide is accurate, current, and appropriate for emergency use.
- Keep your profile and emergency information up to date
- Protect your login credentials and account access
- Use the service responsibly and within the law
- Tell us if you become aware of a security or misuse issue
Emergency use
MYQER™ is designed to help make emergency information easier to access. It does not guarantee any specific outcome, response time, or medical result.
QR codes may be scanned by other people in an emergency, so users should only include information they are comfortable making available for that purpose.
Medical disclaimer
Not medical advice. MYQER™ is an information access tool. It is not a medical device, diagnosis tool, or treatment service.
The service is intended to support access to user provided emergency information. It does not replace professional medical judgement, emergency services, or clinical care.
In a medical emergency, contact the appropriate emergency services immediately.
Service availability
We work to keep MYQER™ available, secure, and reliable. However, the service may occasionally be unavailable due to maintenance, updates, connectivity issues, or factors outside our control.
Users should consider MYQER™ part of their emergency planning and not their only source of important information.
Liability
- MYQER™ is provided on an as available basis. We do not promise uninterrupted availability or that the service will always be error free.
- To the extent permitted by law, MYQER™ is not liable for indirect, incidental, or consequential loss arising from use of the service.
- Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or death or personal injury caused by negligence where required by law.
Changes and account termination
- Service changes: We may improve, update, pause, or remove parts of the service from time to time.
- Terms changes: We may update these terms when the service or legal requirements change. Continued use after updates means you accept the revised terms.
- Account termination: You can stop using MYQER™ and request deletion of your account at any time. We may suspend or close accounts that misuse the service or breach these terms.
Legal and contact
Governing law: These terms are governed by the laws of England and Wales unless another mandatory local law applies.
If you have questions about these terms, please contact us.
hello@myqer.com